Terms and Conditions

1. Provider and Scope

These Terms and Conditions apply to all services provided through the SagaTrail app and the website sagatrail.ch.

These Terms and Conditions apply to end users of the app and to partner businesses that register through the Partner Program. Any conflicting terms and conditions of the customer shall not apply unless we have expressly agreed to them in writing.

2. Services

SagaTrail offers the following services:

• Free basic use — Access to a selection of hiking routes and legends in the app without registration
• Premium subscription — Unlimited access to all routes, legends and features (GPS narration, group hikes, offline mode)
• Legend Packages — One-time unlocking of collections of legends from individual cantons
• Partner Program — Presentation of hospitality businesses and services in the app for registered partner businesses

We reserve the right to expand, restrict or modify the app's range of functions at any time. Changes to the scope of paid subscriptions will be announced at least 30 days in advance.

3. Registration and User Account

To use the app in full, registration with a valid email address or a social login (Apple, Google) is required. You agree to:

• Create only one user account
• Provide truthful and up-to-date information
• Keep your login details confidential
• Inform us immediately of any misuse of your account

We reserve the right to suspend or delete accounts without prior notice in the event of a breach of these Terms and Conditions or misuse.

4. Prices and Payment Terms

All prices are final prices in Swiss francs (CHF), including any applicable taxes, unless otherwise stated.

5. Refunds

The following applies in detail:

Exceptions to this principle are granted only in cases where SagaTrail is demonstrably and permanently unable to provide the promised service and appropriate subsequent performance is not possible. In this case, please contact info@sagatrail.ch.

6. Subscriptions and Cancellation

Subscriptions automatically renew for the applicable term (month or year) unless they are cancelled in due time.

• Cancellation by end users (App Store / Google Play) — At any time through the account settings of the relevant store, no later than 24 hours before the end of the current billing period
• Cancellation by partners — At any time through the Stripe customer portal in the Partner Portal or by email to info@sagatrail.ch, effective at the end of the paid billing period

After cancellation, access remains active until the end of the paid period. No pro rata refund will be issued.

7. Rights of Use and Intellectual Property

Upon purchasing a subscription or making a one-time purchase, SagaTrail grants you a non-exclusive, non-transferable right to use the unlocked content for personal, non-commercial purposes.

All content in the app, including texts, legends, routes, audio narration, graphics and software code, is protected by copyright and may not be reproduced, distributed or used commercially without the express written consent of SagaTrail.

By registering, partner businesses grant SagaTrail the right to display their uploaded content (photos, descriptions, offers) within the app and to use it for marketing SagaTrail.

8. Availability and Liability

We strive to ensure high availability of the app and server services, but do not guarantee uninterrupted availability. Planned maintenance work will be announced in advance where possible.

To the extent permitted by law, SagaTrail's liability is limited to cases of intent and gross negligence. In particular, SagaTrail shall not be liable for:

• Damage caused by using the app on uneven terrain or in hazardous conditions
• Incomplete or inaccurate route or legend data
• Data loss caused by technical malfunctions or third-party providers
• Loss of profit or indirect damage

Hiking is undertaken at your own risk. SagaTrail is not a substitute for professional mountain or hiking guidance.

9. User Obligations

You agree to use the app solely for its intended purpose and in accordance with applicable law. In particular, the following are prohibited:

• Automated access (scraping, bots) to content in the app or API
• Reverse engineering or decompiling the app
• Circumventing access controls or copy protection measures
• Uploading unlawful, offensive or misleading content (Partner Portal)
• Sharing login details with third parties

10. Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions in the event of material changes. Changes will be communicated by email or through a notification in the app at least 30 days before they take effect. If you do not accept the changes, you have the right to cancel before the new Terms and Conditions take effect. Continued use of the app after they take effect constitutes acceptance.

11. Governing Law and Jurisdiction

These Terms and Conditions and all legal relationships arising from them are governed exclusively by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

To the extent permitted by law, the exclusive place of jurisdiction for all disputes arising from or in connection with these Terms and Conditions is Basel-Landschaft, Switzerland. For consumers, the statutory place of jurisdiction pursuant to Art. 32 of the Swiss Civil Procedure Code remains reserved.

12. Contact

If you have any questions about these Terms and Conditions, please contact: